Sales call transcription

Yes — the AI tools menu includes a professional-email action that drafts a follow-up grounded in what was actually discussed, including agreed next steps. You edit and send; it never contacts anyone for you.

Recording-consent rules vary by location — some places require everyone on the call to agree, others don't. The simple, portable practice is to announce it ("this call may be recorded") and get agreement; that keeps you on the right side of the stricter rules and is common courtesy. You're responsible for recording lawfully; transcription itself adds no new requirement. Check your local rules if you're unsure.

Recordings are stored encrypted, never used to train AI models, and auto-delete after 30 days (transcripts remain until you delete them). Paranoid mode erases the recording the instant transcription completes.

Yes — Pro's cross-transcript memory lets you select multiple transcripts and ask questions across them, like "what pricing objections has this account raised?"

Yes, conversationally: on Pro, ask the transcript things like "what company is the prospect with, what tools do they use today, who else was named as a decision-maker?" and the answers come from what was actually said, with the transcript there to verify. What Trustample doesn't do (yet) is push fields into your CRM automatically — you copy the answers over, which for most reps is a paste per call.