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Trustample

Transcription for virtual assistants

Deliver client transcripts in hours instead of days: the AI does the draft, you do the quality pass clients actually pay for.

By Anubhav Jain, Trustample founder · Updated July 2026 · Claims verified against the live product

Free: 60 min per 30 days, files up to 30 min / 50 MB · Paid plans: 10 to 100 hrs, files up to 2 GB. Big video? Upload just its audio track — same transcript, much faster upload.

Encrypted in transit · audio & video auto-delete in 30 days · never used to train AI

Optional settings

Set this for the most accurate result on quiet or mixed audio.

Get a second copy translated into another language (Pro).

Uncommon words the AI might misspell — list them so they come out right.

Transcription lands on virtual assistants constantly — a client's podcast needs show notes, their sales calls need CRM notes, their interviews need quotes — and typing it manually at 4–6 hours per audio hour turns a small deliverable into a lost day. The workflow that makes it profitable: upload the client's file, get a time-stamped AI draft in minutes, then spend your billable time on the pass that matters — correcting names, formatting to the client's template, pulling the highlights they asked for. You deliver polish; the typing is already done.

This pattern powers VA and freelance work everywhere, and nowhere more than the Philippines, where virtual assistance is a major industry — which is exactly why Trustample supports Filipino and Taglish transcription alongside 15 other languages, and why the free tier is built to carry real trial work: 60 minutes a month, no credit card, same engine and editor as paid plans. Test it on a genuine client file before a paying job depends on it.

One professional habit before anything else: check the client's confidentiality expectations before uploading their audio anywhere — ours included. Some contracts restrict third-party processing, and asking first is what separates a careful VA from a liability. When you do upload, the privacy posture gives you concrete answers for that conversation: encrypted storage, audio and video auto-deleted after 30 days (or immediately with paranoid mode), transcripts deleted when you delete them, and nothing ever used to train AI models.

How it works

  1. 1Get the client's file and confirm you're cleared to process it with a transcription tool.
  2. 2Upload with the spoken language set; the draft arrives in minutes with timestamps (plus speaker labels on paid plans).
  3. 3Do your quality pass — names, formatting, highlights — then export DOCX or PDF and deliver.

Frequently Asked Questions (FAQs)

How should I price transcription work as a VA?

Price the deliverable, not the typing. Human transcription services charge $1–2 per audio minute largely for the typing time; with an AI draft doing that part, your value is the verified, formatted, client-ready document — most VAs fold transcription into their hourly rate or quote per finished deliverable. Basic ($12/month, 10 hours of transcription) typically costs less than one small transcription job pays.

Should I tell clients I use an AI transcription tool?

Be honest if asked, and ask first if the audio is sensitive — that's both the ethical line and the professional one. Many clients care about the result, not the method; the ones who care about the method usually care about privacy, and the concrete answers (encryption, 30-day auto-delete, no AI training) are exactly what they want to hear.

Can I handle clients' Filipino, Taglish or Spanish audio?

Yes — 16 spoken languages including Filipino (with everyday Taglish code-switching, which we verified with real mixed audio), Spanish, and the major European and Asian languages. Set the recording's language before uploading; on Pro, foreign-language audio can also be translated to English for the client in the same upload.

What turnaround can I safely promise a client?

Same-day is comfortable: a one-hour recording drafts in minutes, and your quality pass is the real variable — budget roughly 15–30 minutes per audio hour for clean audio, more for crosstalk or heavy jargon. Promising 'within 24 hours' leaves margin for the messy files.

What does the client actually receive?

Whatever their workflow needs: DOCX or PDF for documents, TXT for pasting, SRT/VTT if the job is captions. Speaker labels come on every paid plan, so interview and meeting transcripts arrive attributed — rename Speaker 1 to the client's name once and it applies throughout.

An honest note: AI drafts are not client-ready without your pass — names, jargon and crosstalk need human eyes, and that pass is precisely the service you're selling. And confidentiality is non-negotiable: if a client's contract restricts third-party processing, get written permission before uploading their audio to any tool, including this one.

Related pages

Explore everything in Workflows or browse all transcription tools.

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